futureforgehubLEARNING & INTERNSHIPS

FUTURE FORGE HUB / POLICIES

Refund & cancellation policy

Our programs are digital. Access starts as soon as your payment is confirmed, so please read this before you buy.

Last updated: 30 October 2026

1. Cancellation

You can stop learning at any time. A program has no recurring charges, so there is nothing to cancel after purchase; access simply ends when your access period ends.

2. Requesting a refund

To request a refund, email our published support address or call our published support number. Provide your account email, course name, order ID if available, and the reason for your request. An order ID helps us locate the payment; we will help identify it if you cannot find it.

Email: support@futureforgehub.org

Support calls: +919319973332

3. How requests are reviewed

We review each request individually using the payment record, access provided, course usage, and the issue reported. We will communicate the decision and any approved full or partial refund through your support conversation. Sending a request does not automatically issue a refund.

Please report duplicate charges, payment taken without access, or a program we cannot provide so we can investigate and arrange the appropriate resolution. Nothing in this policy limits rights you have under applicable consumer law.

4. Protecting your account

Support may ask for your account email and payment reference to identify your purchase. Do not share passwords, OTPs, card PINs, CVVs, or full card details. Refunds never require you to approve a new payment.

5. How refunds are paid

  • Approved refunds are returned to the original payment method only (card, UPI, net banking or wallet) through our payment partner, Cashfree Payments. We cannot refund to a different account.
  • Once Cashfree confirms a refund, the time taken for it to appear depends on your bank and payment method. We will share the available refund reference and status.
  • We will tell you whether course access will be removed or retained as part of the agreed refund. Where access removal is selected, it takes effect after the refund is confirmed.
  • If you were charged but your payment shows as failed or pending, do not pay again. Check the status on the payment page. Money debited for a failed transaction is normally returned automatically by your bank or the payment gateway.

6. Certificates

A certificate that has already been issued remains a record of completion and is not withdrawn by a refund, unless it was obtained through misconduct.